INFORMATION WE COLLECT
Contact information - We might collect personal information relating to your identity, demographics and details to interact with you. Some of the information that we collect is your Name, Date of Birth, E-mail, Mobile / Telephone number, , Address and Ip address. We may also request you to share your Know-Your-Customer (KYC) details such as Aadhar/ PAN or any other Government issued valid ID and GST Details if required.
Payment and billing information - We might collect your Billing name, Billing address and payment method i.e. Bank Account Details, Credit/Debit Card No., UPI ID, etc. when you buy a Product. We NEVER save your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
Other information - If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us.
We collect information directly from you - when you register or sign up for our newsletter. We also collect information if you post a comment on our websites or ask us a question through phone or email.
Note :- We may use your contact information to send you offers based on your previous orders or preferences and your interests. If you receive an e-mail, a call from a person/association claiming to be from Inchperfect seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. We at Inchperfect or our affiliate logistics partner do not at any time connect with you requesting for such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
USE OF PERSONAL INFORMATION
We use information to contact you - We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions - We might use your information to confirm your registered account.
We use information to improve our products and services - We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests - We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes - We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes - We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications - We might send you emails or SMS about your account or a purchase. Hence we might ask you for the access of your SMS / WhatsApp service on your phone.
We use information as otherwise permitted by law.
SHARING OF INFORMATION WITH THIRD-PARTIES
We will share information with third parties who perform services on our behalf.
We may share information if we think we have to in order to comply with the law or to protect ourselves.
We may disclose personal and sensitive personal information to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
COOKIES
We use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes.
